POS system questions, answered straight

POS software in Kenya generally runs from about KSh 1,000 to KSh 15,000 per month, and one-off licences typically range from KSh 10,000 to KSh 60,000 depending on features and branch count. DomiTech POS costs KSh 1,000 per branch per month, or KSh 30,000 as a single one-off payment for lifetime use. The first one month is free, and setup and training are included at no extra charge.

Yes. You register your business, we load your products and train your staff, and you trade on the full system for one month without paying anything. We do not ask for card details to start. Billing only begins if you decide to continue.

The monthly plan is KSh 1,000 per branch per month and covers the full POS, unlimited transactions, updates and support. The lifetime plan is a single payment of KSh 30,000 that adds multi-branch support, priority support, custom branding on your receipts and included training, with no further subscription.

No. Loading your products into the system, training your staff and all software updates are included in the price. The only thing you pay separately for is hardware you choose to buy, such as a receipt printer, barcode scanner or cash drawer.

Yes. Subscription and lifetime payments can be made by M-Pesa. Call 0727 925 557 and we will send you the payment details and a receipt for your records.

It handles the full retail cycle in one system: selling at the till, real-time inventory and low-stock alerts, credit sales and customer debt tracking, supplier records and purchase orders, expense tracking, invoicing and receipts, VAT reporting, profit and loss analysis, and multi-branch management from one dashboard.

DomiTech POS is used by supermarkets, minimarts and dukas, wholesalers and distributors, hardware and electrical stores, wines and spirits shops, bars and restaurants, pharmacies, agrovets, cosmetics shops, boutiques and service businesses.

Yes. Multi-branch management is included in the lifetime plan and available on monthly plans at KSh 1,000 per branch. Each branch keeps its own stock, staff and sales, while you see consolidated reports for the whole business from a single dashboard.

Yes. The system is cloud-based, so you can log in from a phone, tablet or any computer with a browser and see live sales, stock levels and profit figures for every branch without being at the shop.

Yes. You can record a sale on credit against a named customer, see exactly what each debtor owes and how long it has been outstanding, record part payments, and print or send statements.

The system generates VAT reports and detailed sales records that you or your accountant use when filing with KRA. It tracks VAT on both sales and purchases so your input and output figures reconcile.

Call 0727 925 557 for the current position on KRA eTIMS integration and what it means for your business. Since January 2026 KRA enforces the rule that expenses without an eTIMS invoice cannot be deducted.

Yes. The system supports thermal receipt printing and barcode scanning with standard POS hardware. If you already own a printer and scanner we will usually be able to use them.

Most businesses are selling on the system within one to three days. Registration takes about two minutes.

No. Send us your product list in whatever form you have it, including a spreadsheet, a printed price list or a paper stock take, and we capture it into the system for you as part of the free setup.

At minimum, a computer or laptop with a browser and an internet connection. Most shops add a thermal receipt printer, a barcode scanner and a cash drawer.

Yes, and it is free. We train cashiers on selling and cash-up, supervisors on stock and suppliers, and owners on the reports that matter.

In most cases yes. If your current system can export products, stock levels, customers or supplier records, we can bring that data into DomiTech POS.

Your data is stored on secured cloud servers with automatic backups, transmitted over encrypted connections, and access is controlled by user accounts and roles so a cashier cannot see what an owner sees.

Your account is suspended rather than deleted. Your data is retained for a grace period so you can reactivate or request a full export.

Call 0727 925 557 to discuss your specific setup and what happens during an outage, including what options exist for keeping the till running.

Call or WhatsApp 0727 925 557, or email support@domitechpos.co.ke. You reach people in Kenya who know your setup.

Yes. Monthly plans can be cancelled at any time and run to the end of the period you have paid for. You can request an export of your data before you go.