We're here to help you with your account and payment concerns
+254 (0727) 925-557
Available 24/7 for urgent issues
+254 0727-925-557
Mon-Fri, 9 AM - 6 PM
Available on our website
Click the chat icon at bottom right
1st Avenue,
Eastleigh , Nairobi City,
Accounts are automatically deactivated when subscription payments are overdue. This is to ensure continuous service quality and compliance with our terms of service.
To reactivate your account, please settle all outstanding payments. Once payment is confirmed, your account will be reactivated within 24-48 hours. Contact our support team for payment arrangements.
We accept Bank Transfer, Mpesa, Cash, Credit/Debit Cards, and Over-the-Counter payments at major banks. Payment details will be provided upon request.
Payment processing typically takes 24-48 hours. Once confirmed, your account will be reactivated automatically. You'll receive a confirmation email once your account is restored.
No, your data remains safe and secure. We retain all data for 30 days after deactivation. Once payment is made, you'll have full access to all your data again.